FAQs

Is gratuity automatically added to my bill?

Unless mutually agreed prior to making a reservation, we automatically add 20% gratuity to all orders.

What's your cancellation policy?

Please refer to our Terms & Conditions for cancellation policy.

I will be paying cash for my service why do you need my credit card information?

We need to have your credit card information on file to hold your reservation and dispatch one of our cars. We also need to make sure that you are serious about your booking.

I would like to reserve a round trip for the airport or point to point. How can I do it?

Add round trip information on same resveration, set your pick-up time to your scheduled flight arrival time. We will monitor your flight for any delays or early arrivals.

What are hourly rates?

Because rates are mostly based on availability, day of the week, and many other factors, always please call our office at 1-888-329-8822 or Get a FREE QUOTE online.

When should I reserve a limousine of my choice?

Please make a reservation as soon as possible to make sure that the Limo of your choice is still available at the price you were quoted. 25% Deposit is required

What credit cards do you accept?

We gladly accept Visa, Discover, Master Card, & American Express, as a form of payment.

Is the Airport/Point to Point rate advertised on your web site one way or for a round trip?

All airport/Point to Point rates ONE WAY rates. A standard gratuity (20%) and 10% Fuel charge will be added during reservation process.

Why make a reservation on-line?

Book online and save 48 Hours in advance!!! When you book online, you automatically receive a confirmation number via email

What are Airport/Point to Point & Port pick-up instructions ?

Please call driver AIRPORT ARRIVAL INFORMATION 10 MINUITES AFTER ARRIVAL Turn on your cell- You will be paged or upon arrival

Pick up luggage, go to curb side and call driver

I'd like to meet with a driver at the baggage claim. Do you offer this kind of service?

Yes, we do.[ $20.00 Additional Fee] You can meet our driver (with a sign) at the airport baggage claim If you do not see your sign please call us at

1-888-329-8822 and we will assist you immediately.

My flight is delayed. Will my credit card be charged for wait time?

No. We do NOT charge waiting time for any flight delays. As long as we have a valid flight number, we know about your delay.

My arriving flight was cancelled. Will my credit card be charged?

No. We do not charge when your arriving flight is cancelled. . When your flight is cancelled, please call our dispatch at 1-888-329-8822 when you reschedule your flight.

My departing flight was cancelled. Will my credit card be charged?

As long as your car has not been dispatched, we do not charge your credit card when your departing flight is cancelled. Call dispatch at 1-888-329-8822 as soon as possible when you find out that your departing flight is cancelled.